Policies

Late Policy

Alexandria requests that if you are more than 10 minutes late for your appointment please understand that your appointment can be canceled or moved to another time.

Cancellation Policy

Alexandria charges a 30% cancellation fee for any no-shows or cancellations within 48 hours of the scheduled appointment.

To reschedule your appointment contact My Beauté Room as soon as possible to insure that your ideal date and time is available.

Priority Booking

A %50 retainer that goes towards your service is required to secure your appointment. Once your retainer  is paid your appointment  will be confirmed.

  • Book the service you would like to receive and the card you have on file will be charged the deposit amount.
  • 24 hours after you book your appointment. A text will be sent out before your card is charged letting you know of the deposit amount being charged to the card on file.
  • Please text back confirming the charge or your appointment will be canceled.
  • All deposits collected will go towards your service total.
  • Deposits are transferable for the original person that book the service.

Alexandria recommends pre booking your appointment to get priority booking otherwise you will have to wait until the books open for the next month. You are able to edit and change your appointment at anytime. Up until 48 hours prior to your schedule appointment.

My Beauté Rooms Books will be opened the last Sunday of every month @ 9am

Frequently asked questions:

Can I change my appointment after booking?

Yes, you have full control over changing the date, time, and service of your appointment up to 48 hours of your appointment.

Can I add services during my appointment?

Yes, This solely depends on the service requested and if the time is available. This is why pre-booking is strongly encouraged.

How do I cancel my appointment? Will I be charged a fee?

Contact Alexandria via email or text to cancel appointment and reschedule. You will not be charged a fee if you cancel your appointment 48 hours prior to appointment date and time.

When can I book my appointment if I don't pre-book after my service?

If you decide to not pre-book after your appointment, the following month's books will be available the last Sunday of every month @ 9am.